|
Minimum Order
There is currently no minimum order amount for orders placed via the web.
Shipping Policy
The majority of Spectrum products are in stock, so your order will reach you no later than four days after you have placed it.
A fixed shipping fee of € 18,00 will be added to your invoice. Shipments should be inspected immediately after receipt.
Any damages should be reported to Spectrum Europe B.V. within 8 days from the day of receipt.
Returns
All returns must be authorized. Please contact our customer service department for a return goods authorization (RGA) number.
A 10% restocking fee will be charged for products returned for reasons other than quality issues.
Conditions of Sale
Products and prices are believed to be correct and are subject to change without prior notice.
A complete price list is available upon request. Please contact
Customer Service (email:
info@spectrumeurope.nl,
fax: +31 (0) 76 5719 772, voice phone: +31 (0) 76 5719 419) to request a catalog and a copy of the current price list.
Web orders may be charged to Visa® or MasterCard® credit cards only. Your credit card is billed upon
shipment of your merchandise.
Samples
Sample products are distributed on an "as-available" basis. We make no guarantees that
they will ship on time or that they will be suitable for use. We reserve the right to
limit quantities without prior notice. We reserve the right to discontinue the sample
program without prior notice.
Privacy
Spectrum will not sell, rent, lease, or otherwise provide to a third party the information you provide to us on this
web site in exchange for monetary payments. Since we deal with a variety of independent distributors and dealers,
we may decide that one of these distributors or dealers may be able to assist us in meeting your needs.
If we decide that one of our distributors or dealers can assist us, we may provide them with your purchasing
history and/or your contact information.
Spectrum collects the following information:
- Your general location (approximate continent). This is used when requesting current pricing for ordering purposes. It allows us to determine which of the international price lists to reference.
- Your name and address. This is required when placing an order and allows us, if it should become necessary, to contact you concerning your order.
- Your shipping name and address. This is used when placing an order so that the goods can be delivered to you in a timely fashion.
- How you came to this web site. This is used to provide sales incentives to our dealers and associates.
- The information your web browser reports about your computer display.
Spectrum places up to 4 identifiers on your computer using "cookies". These are related to the shopping functions.
If you elect to not have cookies stored on your computer, these are temporary cookies and are discarded by your
browser when you close its window; if you elect to have cookies stored on your computer these will remember
your identity for a little more than a year after your most recent visit.
Updates
Spectrum reserves the right to make changes to this policy at any time without prior notice.
If you would like us to remove your information from our database, you need to contact Spectrum by
email at
webmaster@spectrapor.com. In your message you need
to include your name, the email address used when you registered, a daytime telephone number,
and a mailing address.
| 
